Due to company-specific concerns, the Tax Resolution Industry has recently come under scrutiny. Investigations into deceptive advertising techniques have resulted in the closure of at least two big companies in the recent year, and others are still being probed. While this briefly gives the tax relief sector a bad name, there are many companies that follow the rules and provide wonderful, honest customer service.
To prevent falling victim to a shady tax resolution firm, conduct your homework on both the firm and the individual who will be representing you. The internet is an obvious location to undertake as much research as possible. Sites like www.bbb.org and www.ripoffreport.com might help you learn more about a company you’re considering. Signing up with a company without completing any research might be costly in the long run, especially if the company is not well-known. If you do get burned, follow these steps to get your money back, or at least a portion of it.
Find the owner or someone with the authority to deal with your matter at the very top. Send a letter expressing your dissatisfaction to all of the people mentioned on the Power of Attorney (Form 2848). Include your plans to register a complaint with the BBB and the Attorney General of the state where the firm conducts business in the letter. Also, specify that the IRS’s Office of Professional Responsibility will be contacted. By voicing your concerns and notifying the firm of your purpose to report, you should be able to get someone to notice and respond to your problem quickly.
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